Maintenance & Support Plans
KWALL is excited to present three tiers of maintenance & support services. Each level includes distinct features that will ensure your digital ecosystem operates at peak performance, while providing peace of mind knowing KWALL’s dedicated team stands ready to support.
BASIC
SITE MAINTENANCE
- Monthly status report
- Critical security updates
- Module Installs
- Q&A utilizing in-house project management software
Contact for Quote
PROFESSIONAL
SITE SUPPORT
Includes Basic services
- Maintenance tasks as defined each quarter
- Monthly site discussion
- Quarterly strategy reviews
- Monthly accessibility report
Contact for Quote
ENTERPRISE
SUPPORT & CONSULTING
Includes Basic & Professional services
- SiteImprove accessibility preview & monitoring
- Priority release schedule
- On-site quarterly strategy reviews
- Hosting review and web host liaison
Contact for Quote
Connect with us for more details
Plan Comparison
BASICSITE MAINTENANCE |
PROFESSIONALSITE SUPPORT |
ENTERPRISESUPPORT & CONSULTING |
|
|
Discussion Meetings |
✓ |
✓ |
✓ |
|
Critical Security Updates |
✓ |
✓ |
✓ |
|
Module Installs |
✓ |
✓ |
✓ |
|
QA utilizing in-house project management software |
✓ |
✓ |
✓ |
|
CSS Adjustments |
✓ |
✓ |
|
|
Up to 60 hours of maintenance tasks as listed below per quarter |
✓ |
✓ |
|
|
Support from Developers, Designers and Project Managers |
✓ |
✓ |
|
|
Proactive feature suggestions |
✓ |
✓ |
|
|
Accessibility preview & monitoring utilizing Siteimprove |
✓ |
✓ |
|
|
Quarterly strategy review |
✓ |
✓ (on-site) |
|
|
Hosting Review and web host liaison |
✓ |