City of Chandler Arizona

  • Art Direction
  • Development
  • Drupal
  • Migration

We knew we had to deliver a system that the nearly 250,000 residents of Chandler, Arizona would be proud of. Utilizing numerous integrations that are essential to facilitate the myriad of responsibilities that a large, influential city must execute on a daily basis, we were able to craft a website that is ultimately extremely user-friendly and intuitive.

handler homepage screenshots

Our Process

The city of Chandler website is all about serving residents, so we started with them. After talking to residents and observing them use the site key, user frustrations became clear. The site was not organized around residents, it looked outdated and was very text heavy. Through our research and design process, we built a solution that works for residents.

Laptop, tablet and mobile mockups

Designed With Citizens in Mind

Users found the previous site’s navigation confusing. So we listened to what they wanted and came up with an audience based system. Instead of organizing information around the department, we present it how users think about it. The navigation items of explore, residents, business and government speak to the primary audiences we developed during our research.

  • Audience Based Navigation
  • Easy Search for City Services
  • Robust Events Center

Related Projects

5 Mobile mockups

City of Rancho Cucamonga

City of Rancho Cucamonga The City of Rancho Cucamonga had an outdated and confusing website. Users couldn’t find city services and information they needed. The site also didn’t work for the 65% of users who were accessing it with a mobile device. Most of all Rancho wanted to simplify and refine their site. To focus…