Washington State University

  • Art Direction
  • Development
  • Information Architecture
  • Migration
  • UX Research
  • WordPress

WSU’s Carson College of Business (CCB) offers students the local and international experiences they need to become leaders across the Washington state community. Future business leaders choose Carson to help them navigate the world of hospitality and business ethics. But the previous CCB website offered the opposite: a user experience lacking discoverability and up-to-date content, without showcasing what makes CCB unique.

WSU homepage screenshots

Our Process

We engaged the full CCB community to better understand their needs and goals for the total overhaul of the site. The new design needed to better address the needs of their primary user groups: prospective and current students, while making sure they were meeting their alumni engagement goals. Ultimately, the Carson team needed an intuitive website that could be easily updated by staff.

Success

A Comprehensive Redesign

Staff were empowered with flexible templates that simplified the process of updating the website. Built in WordPress, staff can now easily add, remove, and edit the site where needed to keep up with all the news Carson makes.

  • Audience focused navigation
  • Refocused on recruitment: fully communicating CCB’s value
  • An enhanced mobile experience

Related Projects

mobile mockups of homepage

UMass Global

UMass Global UMASS Global, an affiliate of the University of Massachusetts, partnered with KWALL to redesign its public website. The institution serves primarily adult learners seeking accessible, flexible, and career-relevant education online.The website needed to evolve into a modern marketing platform capable of engaging prospective students and supporting key institutional goals. Our Process KWALL led…

occidental screenshots

Occidental College

Occidental College As Los Angeles’ first and only liberal arts college, Occidental has an unflagging commitment to provide a truly superior academic experience for its students. The problem with their existing site was that prospective and current students found it difficult to find all the information they needed in one easily accessible place. Across all…

ODU Global screenshot

ODU Global

ODUGlobal KWALL partnered with ODU to redesign the ODUGlobal website, creating a more user-friendly, visually appealing, and highly functional platform. The project aimed to enhance prospective student engagement, improve the program search experience, and integrate seamlessly with ODU’s marketing and CRM systems. Our Process Our plan prioritized intuitive navigation, an enhanced program search tool, personalized…

screenshots of home page

Caltech

Caltech There is no other university in the world quite like Caltech. As a result, there is intense interest in everything that goes on at the university. The site architecture has to serve the needs of visitors who know what specific content they’re looking for, and those wishing to learn about Caltech in general. There…

Old Dominion University

Old Dominion University

Old Dominion University In today’s digital age, a university’s online presence is often the first point of contact for prospective students, faculty, alumni, and the broader community. An institution’s website is not merely a digital brochure but a dynamic gateway to information, interaction, and engagement. Old Dominion University (ODU), a venerable institution with a rich…

3 phone mockups

Palmer College

Palmer College Our goal was to create a modern and visually appealing interface that reflects Palmer’s dedication to excellence in chiropractic education. With an emphasis on intuitive navigation and engaging design elements, our revamped website aims to provide aspiring chiropractors, current students, faculty, and the wider healthcare community with an immersive experience. This redesigned website…