I’ve been going to CSUN for a few years now. It’s the largest accessibility conference in the world. This year had an especially exciting atmosphere. AI was everywhere. How do you use it responsibly? Where does it fall short? Are we even saving any time or just moving the bottleneck? I came away with three…
Higher ed websites are shaped not only by best practices but also by personalities and history. When faculty, administrators, and marketing teams can’t align, students pay the price with confusing navigation, conflicting information, and an overall frustrating experience. These issues don’t just appear out of nowhere; they’re the result of organizational challenges turning into UX…
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